BV
BankVoice CS Agent
Mastra + OpenAI Realtime demo

Safe voice support for banking escalations.

BankVoice is a Mastra-powered customer-service agent demo for common banking support scenarios, with strict safety behavior for sensitive data and urgent escalation cases.

The voice endpoint is protected with a demo password before it can request an ephemeral OpenAI Realtime session.

Safety First No PINs, passwords, OTPs, CVV codes, or full account/card numbers.
Escalation Aware Fraud, lost cards, suspicious activity, and human-agent requests are handled carefully.
Voice Ready Browser microphone connects to OpenAI Realtime through a protected server function.